This Policy is incorporated into and is subject to our Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in such Terms of Service. When used herein, "personal information" shall mean personally identifiable information.
The Information That We Collect and Use
We collect and use the following information:
We collect personal information that you provide Us through the Site and/or the Services --- for example, when you use Our payments calculator or when you fill in your contact details. Such information includes (but is not limited to) your contact details, the location of your business, information related to your economic status and any other details you provide to Us.
When you register to use Our Services and create an Account, you will be asked to provide further information which is required to assess your funding eligibility and to submit your application with the relevant Sponsor. Such information includes your social security number, tax identification number and additional business information related to your organization. In addition, if you are making payments to Us via the Services or are using Our Wallet feature, then you will be required to provide financial information such as bank account details and debit/credit card information.
You may also provide Us with personal information when you contact customer support, sign up for marketing materials, or otherwise communicate with Us. Please note that if you choose not to share certain personal information with Us, or refuse certain contact permissions, We might not be able to provide certain parts of the Services.
We collect information about how you interact with the Site and the Services, such as device type, IP address, operating system, browser type, activity on Our Site, and other system activity. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, and server logs. See the section titled "Cookies and Trackers" below for additional information.
What Do We Do with Personal Information?
We will use your personal information:
to operate, optimize and enable the Site and the Services, including processing any transactions within the Services;
to contact and communicate with you;
to develop new features;
to improve and customize the Site and Services and users' experience with the Site and Services, such as by performing analytics and conducting research;
to send Services-related updates, notices and announcements;
to provide customer support and to troubleshoot and protect against errors;
to protect the rights of Our employees, users, suppliers, business partners, and Our own rights;
to enforce Our legal Terms for using the Site and Services;
to take any action in any case of dispute, or legal proceeding;
to prevent and remediate fraud, misappropriation, infringements, identity theft, cyber-attacks and other illegal activities and misuse of the Site ad Services; and
to comply with any requests and orders of law enforcement agencies and authorities.
How Do We Share Personal Information?
We do not sell, rent, or lease personal information to third parties. We do share this information for certain purposes, and by visiting the Site or using the Services, you are authorizing Us to share your information:
that you direct Us to disclose to others;
with Our third-party business partners, vendors, and consultants who perform services on Our behalf or who help Us provide the Services, such as accounting, managerial, technical, marketing, or analytic services;
with third-party payment processors and vendors who enable Us to provide the Wallet and other features of the Services, such as Stripe and Plaid;
with the Sponsors that you are submitting funding applications to;
if required to do so by law or in the good-faith belief that such action is necessary to comply with local, state, federal, or international laws, or to respond to a court order, judicial or other governmental subpoena or warrant, or in the event of bankruptcy proceedings;
if We believe in good faith that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of Us, Our users, Our employees, copyright owners, third parties, or the public, including without limitation to protect Us or Our users from fraudulent, abusive, inappropriate, or unlawful use of the Site or Services;
to enforce or apply this Policy, Our Terms, or Our other policies or agreements;
in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where information may be disclosed or transferred as one of Our business assets.
We may use anonymous, statistical and aggregated data that We derive from personal information related to you, to drive insights, statistics, trends and predictions for Our internal use, and We may share these with third parties without your consent. This Policy in no way restricts or limits our collection and use of aggregated or de-identified information.
The Site and/or Services may contain links to, or connect with, other websites, some of which may be required to provide the Site and/or Services. We are not responsible for the practices employed by websites or services linked to or from the Site or Services, nor the information or content provided to or contained therein. Please remember that when you use a link to go from Our Site or the Services to another website, or use any portion of the Site or Services that are connected to another website, this Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on the Site or Services, are subject to that third party's own rules and policies. Please read those rules and policies before proceeding.
You have the right to object to or opt out of certain uses of your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting Us as described below. Even if you opt out, We may still collect and use non-personal information regarding your activities on Our Site or Services for other legal purposes as described above.
If you receive an unwanted email from Us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding use of Our Site and Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Policy).
Accessing Personal Information
If you find that personal information related to you is not accurate, complete or up-to-date, please provide Us the necessary information to correct it.
At any time, you can contact Us at email@example.com to request to access the personal information that We keep about you. We will ask you to provide Us certain credentials to make sure that you are who you claim to be and to the extent required under applicable law, will make good-faith efforts to locate the personal information that you request to access.
If you are eligible for the right of access under applicable law, you can obtain confirmation from Us of whether We are processing personal information related to you, and receive a copy of that data, so that you could: (i) verify its accuracy and the lawfulness of its processing; and (ii) request the correction, amendment or deletion of personal information related to you if it is inaccurate or if you believe that the processing of personal information related to you is in violation of applicable law.
We retain personal information for as long as necessary to fulfill the purposes of using such information under this Policy and as permitted by law, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may also retain and use your Personal Information for as long as necessary to resolve disputes and/or enforce Our rights. We will delete or de-identify potentially identifiable information when We no longer need to process the information in an identifiable form.
Cookies and Trackers
Cookies are small files that a web server sends to a user's device, when the user browses online.Your device removes session cookies when you close your browser session. Persistent cookies last for longer periods. You can view the expiry date of each cookie, through your browser settings.
We use both types. We use persistent cookies to remember your log-in details and make it easier for you to log-in the next time you access the Site or Services. We also use this type of cookies, and session cookies, for additional purposes, such as to facilitate the use of the Services' features and tools, to improve the user's experience with Our Services, for web analytics and for marketing purposes.
In many cases the information We collect using cookies and other tools is only used in a non-identifiable manner without reference to your personal information. For example, We may use information We collect to better understand website traffic patterns and to optimize your experience. In some cases, We associate the information We collect using cookies and other technology with your personal information. We track users' use of the Site and the Services, but we do not track users across third party websites. We do not process or respond to web browsers' "do not track" signals or other similar transmissions that indicate a request to disable online tracking of users who visit the Site or use the Services.
Every browser allows you to manage your cookies preferences. You can block or remove certain or all cookies through your browser settings. Please bear in mind that blocking or removing cookies may impact your user experience with Our Site and Services. For example, disabling or blocking Our cookies will require you to re-enter your log-in details, or even prevent you from using features of the Services.
You can find more information about cookies and other online tracking technologies through the US Federal Trade Commission website at: https://www.consumer.ftc.gov/articles/0042-online-tracking.
You can find instructions on how you can opt out of receiving targeted advertising at: http://www.networkadvertising.org/choices/#completed.
We take reasonable measures to protect personal information related to you from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, although We make efforts to protect your privacy, We cannot guarantee that the Site and Services will be immune from cyber-attacks, malicious activities, malfunctions, honest mistakes or other types of abuse and misuse. To protect the confidentiality of information maintained in your Account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Services by any person using your password. Please advise Us immediately by contacting Us at the email address below if you believe your password has been misused or if you suspect a security breach.
California Privacy Rights
California law permits California residents to request and obtain from Us once a year, free of charge, a list of the third parties to whom We have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the "Contact Us" section for where to send such requests. We do not share your personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
We reserve the right to change the provisions of this Policy at any time. Please revisit this page periodically to stay aware of any changes. If We modify this Policy, We will make it available through the Site and the Services and indicate the date of the latest revision. Your continued use of the Site or the Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.
Please contact Us at firstname.lastname@example.org for further information.
Last updated: April 29, 2021.